Shipping policy

Shipping

Shipping cost is calculated and shown at checkout before you pay, along with sales tax where it applies.

Where we ship

We ship to all 50 U.S. states and Puerto Rico. We don't ship internationally, and we aren't able to ship to APO/FPO military addresses right now.

When your order ships

Orders are typically packed and shipped within 3 business days. Orders placed on weekends or holidays start processing the next business day.

Once it ships, delivery typically takes 2–5 business days depending on distance. Your tracking email will tell you which carrier has your package. That's an estimate from the carrier, not a guarantee — weather and carrier delays happen, and they're outside our control.

Tracking

You'll get a confirmation email when you order, and a second email with tracking once your package is on its way. If you don't see the tracking email, check your spam folder first, then email us.

If something goes wrong

Wrong or incomplete address. We ship to the address entered at checkout. If it's wrong, email us right away — if the order hasn't shipped yet, we'll fix it at no charge. Once it's with the carrier we can't reroute it. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout, and reshipping fees may apply. A package the carrier returns to us can be reshipped once you confirm the corrected address.

Lost or damaged in transit. Email us with your order number and we'll make it right — we'll send a replacement at no cost to you.

Never delivered but marked delivered. Give it 24 hours — carriers sometimes scan early. Then check with neighbors and your building. If it still hasn't turned up, email us and we'll help you open a claim.

Questions

support@stronghernutrition.com — a real person answers.

StrongHER Nutrition LLC
11175 Azusa Ct. #110, Rancho Cucamonga, CA 91730